Troubleshooting
General questions about systems with issues
If the LED lights in your system are not responding to the remote control there are a few things you can try. Change the batteries in the remote. Ch...
Sun, 28 Jul, 2019 at 10:00 AM
A stuck pixel is a bright dot of color that fails to update when neighboring pixels change. Stuck pixels are most noticeable when the rest of the screen...
Sun, 28 Jul, 2019 at 10:22 AM
If the remote does not change the lighting with the button on top pushed in or out then the first thing to do would be to check the LED remote receiver that...
Fri, 2 Aug, 2019 at 12:24 PM
First, please refer to this solution article to remove the power supply shroud for your Neuron computer: https://helpdesk.originpc.com/a/solutions/articles/...
Sat, 3 Aug, 2019 at 12:33 PM
A recent windows update has caused many systems to artificially cap their processor speed based on a "recommended" speed from Microsoft. If your C...
Mon, 19 Aug, 2019 at 2:43 PM
To download DDU Go to this link: https://www.wagnardsoft.com/DDU/download/DDU%20v18.0.1.5.exe Once you have completed the download process, opening the...
Thu, 5 Sep, 2019 at 9:36 AM
If your Windows 10 start bar is not working or showing up please try the following. Check and repair corrupt Windows files 1. Launch Task manager P...
Mon, 14 Oct, 2019 at 11:39 AM
1)Install any antennas that may have come with the system 2)Check your drivers with us (Call us 305-971-1000, 1-877-674-4460 for International, or e-mail ...
Thu, 13 Feb, 2020 at 11:49 PM
Windows Updates can sometimes get stuck but you have a few options. There's no need to panic. You can simply resume updates by downloading Windows...
Thu, 27 Feb, 2020 at 5:06 PM
1)Install any antennas that may have come with the system and/or plug in an Ethernet jack 2)Check your drivers with us (Call us 305-971-1000, 1-877-674-446...
Thu, 6 Feb, 2020 at 5:56 PM