Troubleshooting : ORIGIN PC Support


General questions about systems with issues

Some of my temperature readings are steady and over 110 C, why is my computer overheating?
Some Origin PC systems have sensors which are not used or are incompatible with 3rd party temperature reading software. This can result in a misleading and...
Mon, 17 Jul, 2017 at 4:42 PM
I have a fresh install of Windows 7 but Windows update is stuck and never updates. What can I do?
If you have recently done a fresh installation of Windows 7 and the update utility will not run any updates, you must install a few hotf...
Fri, 9 Sep, 2016 at 12:14 PM
Secure Boot Violation after applying Windows 7 Update KB3133977
After installing Microsoft Update KB3133977 for Windows 7, some users may encounter a "Secure Boot Violation", or see this message "Sec...
Thu, 20 Oct, 2016 at 10:46 AM
DISM Error: The Source files could not be found in Windows 10
To perform the following procedure you will require a DVD reader, internal or external. 1. Insert Origin PC Windows 10 Recovery Media disk. 2. Ope...
Fri, 17 Mar, 2017 at 1:31 PM
I get a 1 second popup on my screen that closes before I can see it
This is most likely happening due to Office running an updater in the background, follow these instructions to make sure the "popup" wil no longer...
Tue, 21 Nov, 2017 at 6:03 PM
DPC Latency Issues
If you're having issues with pops and clicks, microstutters while listening or watching something, you might be suffering from a latency problem. The s...
Thu, 25 Jan, 2018 at 11:22 AM
How to load Asus motherboard's saved profile
Please boot into the Bios and click on the Tool tab in advanced mode. Then click on Asus Overclocking Profile. Here it will list Profiles 1-8 but...
Thu, 22 Mar, 2018 at 11:27 AM
Remote not changing lights V3
If your lights are on but they are not responding to the remote, it is possible that they are set to be controlled by your motherboard. In order to controll...
Tue, 20 Mar, 2018 at 11:11 AM
LED lights(V3) are not on
If none of your case lights are on then it is possible that the main power cable has become loose: Please make sure it is properly connected and...
Tue, 20 Mar, 2018 at 11:04 AM
PSU Shroud Removal V3 case
You will need to remove 4 screws in total:
Wed, 15 May, 2019 at 2:10 PM