Getting Started : ORIGIN PC Support

Getting Started

Quick Start FAQ

How do I unbox my ORIGIN PC system?
Here's the how to for unboxing your system in video form. MILLENNIUM/GENESIS: CHRONOS:
Sat, 6 Jan, 2018 at 10:37 AM
Where do I plug in the monitor cable on my new system?
Each system varies but the important factor is that it needs to be plugged into the actual GPU and not the integrated video chip on the motherboard. Some &q...
Thu, 28 Dec, 2017 at 11:05 AM
I did not receive promotional codes/items with my order, what can I do?
We have a limited supply of promotional material for our customers which can deplete quickly due to the amount of orders that come in.  Please note that...
Wed, 25 Oct, 2017 at 10:13 AM
How do I activate Windows? Where is my Windows key?
 The original method of using stickers with genuine keys has become obsolete, now the keys are digitally signed to the hardware but you can bind it to your ...
Fri, 26 Jul, 2019 at 11:34 AM
Is it possible to purchase an extended warranty?
Warranties may be upgraded within the first thirty days from purchase.
Fri, 19 Feb, 2016 at 4:26 PM
I have an issue redeeming my webroot code, what can I do?
It could be an issue related to the webroot installer, try uninstalling the webroot application using the instructions below and downloading the latest vers...
Wed, 25 Oct, 2017 at 11:13 AM
Where do I download the Teamviewer application from?
We have the ability to remotely connect to your computer using teamviewer. Our licensing for the software requires a specific version of the license. You ...
Wed, 2 Mar, 2016 at 5:49 PM
1. Under the Advanced menu, configure the SATA to [RAID Mode].  2. Under the Boot/CSM section, set [Boot from Storage Device] from [Legacy OpROM Fi...
Thu, 1 Aug, 2019 at 10:24 AM
Phone number to make an order
Our contact information is as follows: 24/7 Telephone Support 1-877-ORIGIN-0 (674-4460) (US & Canada) 305-971-1000 (International) Sales Hours Monday - ...
Mon, 26 Aug, 2019 at 1:42 PM
Need to call to make an order
Sales Hours Monday - Friday 9:00am - 10:00pm EST Saturday - Sunday 10:00am - 7:00pm EST 1-877-ORIGIN-0 (674-4460) (US & Canada) 305-...
Mon, 26 Aug, 2019 at 1:44 PM