Getting Started

Quick Start FAQ

How do I unbox my ORIGIN PC system?
Here's the how to for unboxing your system in video form. MILLENNIUM/GENESIS: https://youtu.be/CZ39BlPhy3A CHRONOS: https://youtu.be/8U-IQZVUGe...
Sat, 6 Jan, 2018 at 10:37 AM
Where do I plug in the monitor cable on my new system?
Each system varies but the important factor is that it needs to be plugged into the actual GPU and not the integrated video chip on the motherboard. Some &q...
Thu, 28 Dec, 2017 at 11:05 AM
What do the buttons on the top of my Genesis/Milleniium do?
These are the buttons located on top of the Genesis/Millennium chassis. From left to right are four buttons above the four USB 3.0 ports, they each have a d...
Mon, 13 Nov, 2017 at 11:07 AM
I did not receive promotional codes/items with my order, what can I do?
We have a limited supply of promotional material for our customers which can deplete quickly due to the amount of orders that come in.  Please note that...
Wed, 25 Oct, 2017 at 10:13 AM
How do I activate Windows? Where is my Windows key?
Once you have your new system up and running, please make sure to link an existing Microsoft account to your Windows Digital key. The original method of usi...
Wed, 27 Dec, 2017 at 1:28 PM
Is it possible to purchase an extended warranty?
Warranties may be upgraded within the first thirty days from purchase.
Fri, 19 Feb, 2016 at 4:26 PM
I have an issue redeeming my webroot code, what can I do?
It could be an issue related to the webroot installer, try uninstalling the webroot application using the instructions below and downloading the latest vers...
Wed, 25 Oct, 2017 at 11:13 AM
Where do I download the Teamviewer application from?
We have the ability to remotely connect to your computer using teamviewer. Our licensing for the software requires a specific version of the license. You ...
Wed, 2 Mar, 2016 at 5:49 PM