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Method 1: Use Windows Startup Repair

If Windows 10 won't even boot up and take you to the login screen or the desktop, your first step should be to use Startup Repair. Here's how:

1. Navigate to the Windows 10 Advanced Startup Options menu. There are many ways to get to Windows 10 Advanced Startup Options. On many laptops, hitting F11 as soon as you power on will get you there. Booting off an install disk and hitting Next then Repair will do the job too.

Once your computer has booted, you'll want to select Troubleshoot

click troubleshoot in advanced startup options

And then you'll need to click Advanced options.

select advanced options

2. Click Startup Repair.

click startup repair

Windows will take anywhere from a few seconds to a few minutes to attempt to fix the problem. It may not be able to. If you don't actually have a startup problem, it will also say it can't fix the problem.

diagnosing Windows 10 PC


Method 2: Use Windows Restore

1. Complete step 1 from the previous method to get to Windows 10's Advanced Startup Options menu.

2. Click System Restore.

advanced options system restore


The computer will reboot.

3. Select your username.

select your username

4. Enter your password.

enter password

5. Select a restore point from the menu and follow the prompts. If you have no restore points, you can't use this method.

Method 3: Perform a Disk Scan

Your Windows 10 problems may stem from a corrupt file. If you can boot into the operating system -- even if you have to boot into safe mode -- you should perform a file scan to check for problems. 

1. Type "cmd" into the main search box.

type cmd in search box

2. Right click on Command Prompt and select Run as Administrator.

Run as admin in command prompt

3. Type sfc /scannow at command prompt and hit Enter.

type sfc /scannow in command prompt

The scan will take a while and should fix any corrupted files it finds.

Method 4: Reset Windows 10

If you want to get a clean start, free from rogue software and drivers, you usually don't need to do a full install. Instead, Windows 10 provides a built-in reset feature which takes your computer back to the way it was before you had any software, special devices or data preloaded. On a side note, if you're giving your computer to someone else, resetting is a good way to wipe it. 

See our tutorial on how to reset Windows 10 to refresh your PC.

Method 5: Reinstall Windows 10 from Scratch

If all else fails and you can't even reset your Windows computer, you can reinstall entirely. You won't even need an activation number or any proof of purchase, either. Just make sure you have more than 4GB of space available, as that's how much space the file you'll download takes up. Here's how to reinstall Windows 10:

MORE: How to Get Help in Windows 10

1. Visit this page and click Download tool now.

visit microsoft software page and download windows 10

2. Click on the download link at the bottom of your screen.

press on the download that appear at the bottom of your screen

3. Click Accept.

accept the terms

4. Select Create installation media for another PC and click Next.

click create installation media for another PC

5. Click Next.

click next

6. Click Save and wait for the download to finish.

click save and wait for the download to finish

7. Select ISO file and click Next.

select iso file

6. Click Save and watch it download.

click save

7. Click Finish.

click finish

7. Open the Windows ISO file you downloaded.


8. Open Setup.

open setup

9. Click Next.

click next

10. Click Accept. Be prepared to wait a while. This next part may take a while.

click accept

11. Click Install. Again, this will take a moment while your system restarts.

click install

12. Wait for your system to restart and install Windows 10.

wait for windows 10 to install

You've reinstalled Windows 10! We hope it fixed your problems. Check out the below table of contents for more fixes.

windows 10 home page